Blocked drains, CCTV SURVEYS, drain repairs & Emergency drainage

AYLESBURY: ABINGDON : AMERSHAM : BEACONSFIELD : BERKHAMSTEAD : BICESTER : BRACKNELL : BUCKINGHAM : CHESHAM : DUNSTABLE : HEMEL HEMPSTEAD : HIGH WYCOMBE : OXFORD : LUTON : LEIGHTON BUZZARD : PRINCES RISBOROUGH : MAIDENHEAD : MILTON KEYNES : READING : SLOUGH : ST ALBANS : THAME : TRING : UXBRIDGE : WATFORD : WENDOVER : WINDSOR

Call 0330 133 0200

or 07759 907867

      

FAQ

What areas do we cover?

We are an Aylesbury based drainage company which covers all of Buckinghamshire, Berkshire, Bedfordshire, Oxfordshire & Hertfordshire.  This includes Aylesbury, High Wycombe, Abingdon, Amersham, Beaconsfield, Berkhamstead, Bicester, Bracknell, Buckingham, Chesham, Dunstable, Hemel Hempstead, Oxford, Luton, Leighton Buzzard, Maidenhead, Milton Keynes, Reading, Slough, St Albans, Thame, Tring, Uxbridge, Windsor and all of the surrounding areas - but it doesn't stop there... we also do work across the whole of the South East, chances are we can cover your area!


How do customers book appointments with us and what should they expect?

Customers can call us on 0330 133 0200 or 07759 907867 or email us at enquiries@tlcdrainagesolutions.com. If you would prefer a call back, we also have a callback request form on our website, for you to fill out, and you will receive a call or email back within 24 hours.  Most blockages will be attended within 2 hours, although we aim to attend to the majority within 1 hour. We can also be flexible & accommodate requests for specific appointment times which fit around your workking hours or other commitments.


What equipment will we bring to you?
We have the latest CCTV equipment & high pressure jetter, as well as 2 different coring machines, which we will select based on the size of internal pipework we are required to work on. We also stock our vehicles with all necessary hand tools to be able to get the job done as soon as we attend.


What insurances do we hold?
We hold Public Liability Insurance to a value of £1 million which covers you & your property. 

We are also approved by Bucks Trading Standards and an active member of Checkatrade so you can check out what customers say about us.


How many years have we been trading & what experience do we have?
We are a fairly new family-run company with just 2 engineers Jason & Kevin (who are brothers). Between us we have over 15 years of experience in drainage and general plumbing remedial work, so your drains are in very safe hands!


Is there still a charge if we can't unblock your drains?
This would almost never happen... however if it did it would still incur a charge. 


If the issue is related to access (i.e -. a manhole has been sealed or built over, boxed in stacks or no access to stacks or pipework) then we will be able to advise the next steps.  This may simply be cutting access to a stack or removing a toilet, for which we carry the parts and equipment needed.


In some cases we may find that the issue is a collapsed underground drain or blocked council main. In this instance we can offer CCTV surveys to identify the source of the problem and offer a full range of building services to rectify the situation including full excavation and no dig re-lining.


Is there a way I can prevent future callouts?
Yes, please see our 'Handy guide to help you keep your drains clear' and like our Facebook page for handy tips and advice.



If you can't find the answer to your question on this page then call us on 0330 133 0200 or 07759 907867 and one of our friendly staff will be happy to assist